You will receive a shipment confirmation email with tracking information once your order ships. Please note it often takes a few days for the tracking number to appear in the USPS tracking system.
If you are located outside the U.S. and select USPS First Class Mail International as your shipping method, tracking is extremely limited and no insurance is included. Shipments can take up to 6 weeks to arrive (or longer in some cases), and often go several weeks in transit without any tracking updates. Packages are scanned when leaving the U.S., and are often not scanned again until delivery. Due to the limited tracking, USPS does not accept inquiries for this service and we cannot check on the status of a shipment. Since this service does not include insurance, we assume no responsibility if your shipment is lost, stolen, not delivered, or returned to us. Additional fees apply for re-shipments. USPS Priority Mail International shipments arrive within 10 business days and include full tracking and insurance coverage.
All sales final. No refunds or returns accepted. Any problems with an order must be reported within 2 weeks of delivery (or within 2 months of shipment for undelivered orders). We cannot assist with any issues reported beyond this time frame.